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| FAQ - Frequently Asked Questions |
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hat time is the check-in? And the check-out?
The check-in is from 12:00 am and the check-out is up to 11:00 am. The reception is open from 7:30 am to 9:30 pm. Please inform us if you are to arrive after 9:30 pm (tel. +390544439491, info@mosaicoterme.it).
hat time is breakfast?
It’s from 7:30 am to 10:30 am.
hich facilities are included?
Wi-Fi Internet connection (very soon), LCD tvs with Sky Tv, a free reserved parking, bicycles and maps of surrounding tourist routes, a panoramic terrace.
o you have a private beach?
Yes, a large private beach with beach-umbrellas and chairs at cheap fares for our guests.
s there a parking area?
Yes, you may park your car in a free reserved parking.
ow long does it take to reach Ravenna?
Just 6-7 km.
ow far is it from the resort to the railway station of Ravenna?
About 7-8 km.
ow long does it take to go to the airport?
The airport Ridolfi in Forlì is about 35 km away from the hotel and the airport Marconi in Bologna about 90 km. We may arrange for transfers at reduced fares.
ow far is it from here to Mirabilandia?
The park is about 15 km away from the resort.
s there a restaurant in the resort?
In summer, the restaurant café Baci Baci Beach, that is also open for dinner, proposes a menu that, while being inspired by Mediterranean cuisine, can meet any special dietary request. Otherwise, there are a lot of restaurants that our staff may suggest you.
hich thermal facilities are included?
Please ask for the reception of Terme di Punta Marina (tel. +39 0544 437222, info@termepuntamarina.it) about all of the thermal facilities and wellness packages. By showing your card, you can enjoy free of charge, the following services, during opening hours and in presence of staff only: thermal swimming pool with sea water (maximum stay 30’), gymnasium, water therapy in ozone whirlpool bath. Reduced fares for the other services.
o you have an internet point?
Very soon there will be a free internet corner.
s there a free Wi-Fi internet connection?
Very soon.
o you have any bicycles?
Yes, and also maps of surrounding tourist routes.
o you have any suggestions about evening?
You may take a walk in Punta Marina Terme or in Marina di Ravenna, Milano Marittima is just 20 km away from here.
an I pay by credit card?
Yes, of course.
s it possible to cancel the reservation?
You may cancel the reservation up to 24 hours before your arrival with no penalties. In case of no-show, you will be charged with the first night of booking.
s there a lift?
Yes.
re animals admitted in the hotel?
Yes, small animals.
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